Contacts

Theater Salon-Shop "Benefis"
str. Teatrala 6, Chisinau MD-2012, Moldova
Tel.: 373-22-229710, 222714, 201913
Fax: 373-22-229710
E-mail: info@benefisshop.com benefis@benefisshop.com

How to buy

Select the way of payment:
1. You may pay on-line, after having filled the necessary order forms.
2. You may pay through the bank on the invoice with our bank data, which we will send You by e-mail.
3. By Pay Pal to account info@benefisshop.com
4. You may pay with help of money transfer service Western Union.

At wholesale orders You may receive a discount *:

If Your order is more than EUR 1000 – You receive discount 10%

If Your order is more than EUR 2000 – You receive discount 15%

If Your order is more than EUR 3000 – You receive discount 20%

* - The discounts aren’t applied during other available offers.

In case of urgent orders of ballet and carnival costumes (product codes beginning from P, F, T, R, J):
- costumes production and delivery is being performed within 14 days after order payment
- costumes production and delivery is being performed within 20 days in pre- Christmas period, the manufacturer has the right not to provide discounts, currently existing on the website. This condition is not applied on the readymade products.

In the case if products with different discount types are ordered, the discounts are not summarized, but the biggest discount existing on

The terms of producing of the items (since the day of receiving the money on our account):
1. Ready-made kinds of production (leotards, tights, skirts) – from several days to 3 weeks, depending on the volume of order.
2. Stage costumes – during 4-6 weeks.
3. Special orders – during 4-6 weeks.
4. The claims are considered during 2 weeks since day of receiving the order by customer.
5. We guarantee express delivery on the indicated address.

If You have an account at such postal services as DHL, FedEx, UPS, please let us know the number of Your account, and we will send You the parcel in a convenient and usual way for You.

We guarantee individual approach to each customer.
Ask any questions, we will be glad to answer You.
We will consider different forms of collaboration.

Return Policy

The claims about the product return are accepted within 14 days since a customer received his order. The return isn’t executed in case of exceeding this term.

The return is possible in the following cases:

1. the product arrived dirty, torn in the result of mechanical damage of the package and in case if a recipient advances an official claim to the mail service;

2. the arrived product is wrong (the code of the product is a different from the code indicated in the form of the order);

3. in case of gross violation of a customer’s measurements (more than 5 cm), not counting the leaving a bit room for growth.

If one of the above points is confirmed, a customer can send the order back, and the manufacturer refund the whole value of the product or exchange by the new one (with the shipment compensation).

Privacy

The information about orders or the personal data of the customers are private and not disclosed to the third parties without consent of a customer.